Apello

MORE FREEDOM

Your business is important, but so are your family, friends and personal time. 76% of the week happens outside of the 9 to 5 business hours. Let Apello help you balance your professional and personal responsibilities. You can trust the professionals at Apello to handle your calls as if they were our own.

24 X 7 Coverage	Apello staff are available when you aren’t – 24 hours a day, 365 days a year
Message Delivery Options	Choose the most convenient method to receive your messages: Text message to your cell phone, PDA, or alpha pager Email Fax Voicemail You call us We’ll call you Any combination of the above!
All Calls are Recorded	Apello records 100% of our calls to ensure quality - Listen In! performance. Call recordings can be made available to you upon request
Fast, Accurate, Courteous, Professional	The best service available.
Fast	Apello answers 85% of calls LIVE in 3 rings or less! Our sophisticated staffing software ensures that we have adequate staff to answer quickly.
Accurate	Apello verifies all name spellings and phone numbers to ensure that your messages are correct.
Courteous & Professional	We pay top dollar for top performance. Our operators’ calls are evaluated weekly using our 25-point Quality Development criteria. Operators are paid a bonus for meeting expectations in these areas.